Shipping and Delivery Policy

The customer agrees to be bound by this sale agreement and accepts its terms and conditions (unless the customer has signed a separate formal purchase agreement with www.werderrackets.co.nz in which case the separate agreement shall govern).

For all orders under NZ $100.00 inclusive of GST shipping costs are $5.00 inclusive of GST. All orders over NZ $100.00 are provided with FREE shipping. All orders for imasks include FREE Shipping.

Formation of Contract

The contract is formed only when the goods are dispatched by the seller.

Consumer Guarantees Act 1993

Where the buyer is acquiring the product for the purpose of business then the Consumer Guarantees Act 1993 shall not apply. In the event the buyer is acquiring the product for purposes other than that of a business, then these conditions of sale shall be interpreted subject to the purchaser's rights under the Consumer Guarantees Act 1993, to the intent that no provisions shall any way limit the buyer's rights under the Act.

Errors or Omissions

The seller is entitled at any time to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, pricing, invoice or acknowledgement.

While our best efforts are made to keep our stock levels and pricing accurate we cannot be responsible for any errors in stock levels and pricing. The seller will notify the buyer promptly of any error or omission discovered by the seller, and give the buyer a full refund.

Description of Products

The seller relies on information from its suppliers and product manufacturers. Descriptions, illustrations and literature are therefore not binding on the seller. If the goods do not match the description on the seller's website, the buyer should inform the seller immediately so that the seller may take appropriate action. www.werderrackets.co.nz can offer a full refund at any time if the correct product is more or cannot be sourced at the price of the un-matching item. www.werderrackets.co.nz is not required to send an item of higher value, a full refund of the original order is sufficient.

Delivery

The seller reserves the right to dispatch the buyer's order in one delivery or by instalments. Failure to deliver any instalment shall not entitle the buyer to repudiate the contract as to any instalments already delivered. The buyer may cancel any undelivered instalments.

Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.

Out of Stock Products & Backorders

If a product is ordered but later found to be out of stock the seller reserves the right to put the order on backorder and confirm a suggested ETA. with the customer. The customer may ask www.werderrackets.co.nz to either find and offer an alternative (similar) product (if an alternative option is available) price differences will need to be paid by the customer if the cost is higher or if cheaper the difference refunded by www.werderrackets.co.nz to the customer or if the E.T.A. is too far offer a full refund to the customer.

Export Restriction Policy

All products sold on this website are only available for purchase and delivery to New Zealand customers.

You may purchase products from overseas for gifts for delivery in New Zealand but we do not deliver outside of New Zealand.

Currency/Pricing

All Prices are shown in New Zealand Dollars - $NZD currency.